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Transparency and a well-structured process are essential for building strong partnerships. I've outlined my client and design process here to give you a clear understanding of each step and its timing.
Before finalizing any agreements or making deposits, we have a brief 30-minute call to discuss the full scope of the project, including deliverables, timelines, budgets, and more. Typically, we reach a verbal agreement during this call.
I'll send over a project proposal outlining the agreed-upon deliverables and quote from our call for your approval. Once confirmed, I'll share the contract, briefing template, and a 50% deposit invoice. We can move forward only once these documents are signed, the payment is made, and the forms are completed.
Upon receiving the signed contract, the 50% deposit, and the completed brief along with the mood board, I can start my process. Below, I will outline each stage of my design approach to arrive at a primary direction that I believe effectively addresses the brief.
It’s likely been two to three weeks since I received everything I needed from you, and I’m now prepared to present my work. During this presentation, I will guide you through each stage of my design process, explaining the rationale behind each decision that leads to a final design. I will also send you the presentation deck afterward, so you can refer back to it while gathering feedback.
While it may be challenging, it's crucial to take a day or two to absorb all the information I’ve shared before offering consolidated feedback. Based on the extent of the revisions needed (if any), I might send the updates via email, or I can present them to you if they require more in-depth discussion.
Once you’ve approved the design, I’ll send the final invoice. After payment is received, I’ll provide all the files and exports in a well-organized folder system for your immediate use. I also like to check in with my clients a couple of months after the project is completed to see how everything is going, so please watch for my follow-up!